Customer Service

Technical excellence is not enough. We understand you need support levels that are just as high.


That’s why your Synertec Customer Support Advisor is dedicated to you. Their role is to understand your business and objectives completely, and to be your always available, principle point of contact with us.


Your Account Manager will collaborate personally with you, attending your premises to add yet more value.


The measure of our service is the trust your people have in Synertec. The real value we add comes from a lasting mutual relationship with you; a true partnership.

Customer Service

Technical excellence is not enough. We understand you need support levels that are just as high.


That’s why your Synertec Customer Support Advisor is dedicated to you. Their role is to understand your business and objectives completely, and to be your always available, principle point of contact with us.


Your Account Manager will collaborate personally with you, attending your premises to add yet more value.


The measure of our service is the trust your people have in Synertec. The real value we add comes from a lasting mutual relationship with you; a true partnership.

Escalation

If you have a concern, we want to know immediately. Raise your query with your dedicated Customer Support Advisor and they will do the rest.

In case you ever feel that you need more than this, we are happy to offer you a team of other people ready to help you:

Customer Support Team

Message

Send a message to Customer Support Team

Tom Baldock

Managing Director

Message

Send a message to Tom Baldock, Managing Director

Katie Seymour

National Customer Services Manager

Message

Send a message to Katie Seymour, National Customer Services Manager

Cheryl Langdon-Davies

Technical Operations Director

Message

Send a message to Cheryl Langdon Davies, Technical Operations Director

"My account manager is always quick to address any issues and is extremely proactive. If he can’t fix the issue, he finds someone who can. The service provided by Synertec is always highly efficient and reliable. "

"The Synertec team provide us with a fast and efficient service, and have excellent fail-safe systems in place. They build a good rapport with their customers which instils trust and confidence in the services that they provide."

"The staff are extremely competent, with excellent communication skills & are exceptionally helpful at all time."

"We have found that Synertec respond swiftly and efficiently to our enquiries and that their account management team are a great addition, particular as they offer on-site support."

"My account manager is always quick to address any issues and is extremely proactive. If he can’t fix the issue, he finds someone who can. The service provided by Synertec is always highly efficient and reliable. "

"The Synertec team provide us with a fast and efficient service, and have excellent fail-safe systems in place. They build a good rapport with their customers which instils trust and confidence in the services that they provide."

"The staff are extremely competent, with excellent communication skills & are exceptionally helpful at all time."

"We have found that Synertec respond swiftly and efficiently to our enquiries and that their account management team are a great addition, particular as they offer on-site support."

Get in touch

Whatever your interest is, make it ours

Call 01823 652360 or message us

and see how Synertec delivers Complete Document Control

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